Strategic design and communications professional with a master’s degree in Nonprofit Management and post-master’s certificate in Organizational Development from The New School. Seeking opportunities to leverage creative skills in human-centered design, community engagement, and change management.

 

Work Experience

July 2017 – September 2017
Patient Experience Lab Intern, Business Innovation Factory
Supporting an experience design project for UCLA (field interviews and observations, data synthesis, client deliverables, and development of an Adoption Guidebook); documenting and sharing the story of Patient Experience Lab (PXL) work; co-designing and facilitating PXL engagements at the BIF 2017 Summit
December 2016 – June 2017
Organizational Consultant, Various Clients

Engaging with clients on various initiatives ranging from culture and values assessments (The New School’s Human Resource Department; NYC GreenThumb) to evaluation metrics and scorecard development (Consortium for Self-Help Approach Promoters); designing data collection plans and tools; conducting research (interviews, focus groups, observation, literature reviews); analyzing data to identify themes; developing and administering surveys; delivering final reports of findings and recommendation
March 2016 – June 2017
Graduate Teaching and Research Assistant, The New School
Conducting research on philanthropy, social movements, and community engaged scholarship with professor Erica Kohl-Arenas; developing materials and facilitating lab sessions for the fall 2016 Economics for Management and Public Policy course
May 2016 – August 2016
Innovation Design Intern, Community Resource Exchange
Helping to build out CRE’s Innovation Consulting practice by assisting with program design and curriculum development; co-facilitating Innovation Labs; further developing the practice’s innovation tools and methodology; and contributing to an audience outreach and engagement plan for a client
January 2016 – July 2016
Graduate Student Intern, DESIS Lab at Parsons School for Design
Utilizing a service design methodology to integrate financial empowerment within the NYCitizenship program; conducting design research; ideating and developing content; prototyping and refining ideas; launching and evaluating a program pilot within New York City’s public library systems
June 2014 – July 2015
Communications Manager, Pillsbury House + Theatre
Strategizing a comprehensive marketing and communications plan; designing print and digital marketing collateral; writing content for various audiences; press outreach; budget management; social media marketing; innovating and implementing new outreach, evaluation, and engagement methods
September 2013 – June 2014
Communications Coordinator, Pillsbury United Communities
Designing outreach materials for diverse audiences; strengthening Pillsbury United Community’s visual identity across programs; web site updates; social media marketing
February 2011 – September 2013
Marketing Associate, Pillsbury House + Theatre
Brainstorming creative approaches to marketing; rebranding Pillsbury House + Theatre; designing print and digital materials; maintaining PHT’s online presence (web site edits and social media posts); Arts on Chicago brand and web site design
July 2009 – May 2010
Graphic Artist, Student Center of Activities, St. Catherine University
Designing unique and eye-catching publicity for the Activities Team and school clubs; creating logos for student organizations

Freelance

See client list »

Internships

Patient Experience Lab Intern, Business Innovation Factory (2017)
Service Design Intern, Design for Financial Empowerment: Citizenship Project (2016)
Innovation Design Intern, Community Resource Exchange (2016)
Communications Intern, Minnesota Fringe Festival (2009)
Marketing Intern, Theatre de la Jeune Lune (2008)

Education

Milano School of International Affairs, Management, and Urban Policy
The New School, New York, New York
Master of Science in Nonprofit Management with a focus in Transdisciplinary Design
Post-Masters Certificate in Organizational Development
GPA: 4.0, Outstanding Nonprofit Management Student Award
Thesis: Beyond the Lab: Case Studies on Instilling Innovation into Nonprofit Arts Organizational Culture

St. Catherine University, St. Paul, Minnesota
Bachelor of Arts in Theatre-Business and French
GPA: 3.987, Outstanding Senior Honors Project Award and St. Thomas More Award in recognition of leadership and service to St. Catherine University

Study Abroad: India (summer 2008) and France (summer 2007)

Additional Trainings:
Visuals for Change Graphic Facilitation workshop (2017)
AIGA’s Facilitation: By Design (2014)

Computer Skills

  • Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Dreamweaver, Acrobat)
  • HTML and CSS
  • Web site design and management (WordPress, Squarespace, Weebly)
  • Custom HTML emails (ConstantContact, Mail Chimp, Vertical Response, etc.)
  • Microsoft Office Programs (Word, Excel, PowerPoint, Publisher, Outlook, OneNote)

Volunteer Activities

  • Ski For Light of the Black Hills, (adaptive skiing guide and volunteer, 2006 – present)
  • Black Hills Playhouse Alumni Association (mailings, web site updates, event planning, 2010 – present)
  • St. Catherine University Alumnae Reunion (event planning, 2014 – 2015)

Awards

  • Outstanding Nonprofit Management Student Award
  • Outstanding Senior Honors Project Award
  • St. Thomas More Award in recognition of leadership and service to St. Catherine University
  • Recipient of the Girl Scout Gold Award, the highest award in Girl Scouting