Strategic design and communications professional with a master’s degree in Nonprofit Management and post-master’s certificate in Organizational Development from The New School. Seeking opportunities to leverage creative skills in human-centered design, community engagement, and change management.
Work Experience |
The Design Gym Manager of Strategy and Culture Change | August 2019 – Present Associate of Culture and Training Strategy | March 2018 – August 2019 Independent Consultant | October 2017 – February 2018 Managing consulting projects and programs for clients such as HP, Netflix, Cisco, Kellogg’s, TED, New York Life, Facebook, Instagram, and dozens of others; leading engaging learning experiences, virtually and in person, and developing curriculum on human-centered design, facilitation, agile business transformation, OKRs, and creative leadership; planning and facilitating design thinking workshops and design sprints; conducting and analyzing research to develop insights that inform strategy and decision-making; codifying repeatable yet flexible structures to unlock efficiencies and alignment across projects; operationalizing a structured hiring process in Greenhouse and developing the onboarding experience |
| Business Innovation Factory Patient Experience Lab Intern | July 2017 – September 2017 Supporting an experience design project for UCLA (field interviews and observations, data synthesis, client deliverables, and development of an Adoption Guidebook); documenting and sharing the story of Patient Experience Lab (PXL) work; co-designing and facilitating PXL engagements at the BIF 2017 Summit |
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| Various Clients Organizational Consultant | December 2016 – June 2017 Engaging with clients on various initiatives ranging from culture and values assessments (The New School’s Human Resource Department; NYC GreenThumb) to evaluation metrics and scorecard development (Consortium for Self-Help Approach Promoters); designing data collection plans and tools; conducting research (interviews, focus groups, observation, literature reviews); analyzing data to identify themes; developing and administering surveys; delivering final reports of findings and recommendation |
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| The New School Graduate Teaching and Research Assistant | March 2016 – June 2017 Conducting research on philanthropy, social movements, and community engaged scholarship with professor Erica Kohl-Arenas; developing materials and facilitating lab sessions for the fall 2016 Economics for Management and Public Policy course |
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| Community Resource Exchange Innovation Design Intern | May 2016 – August 2016 Helping to build out CRE’s Innovation Consulting practice by assisting with program design and curriculum development; co-facilitating Innovation Labs; further developing the practice’s innovation tools and methodology; and contributing to an audience outreach and engagement plan for a client |
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| DESIS Lab at Parsons School for Design Graduate Student Intern | January 2016 – July 2016 Utilizing a service design methodology to integrate financial empowerment within the NYCitizenship program; conducting design research; ideating and developing content; prototyping and refining ideas; launching and evaluating a program pilot within New York City’s public library systems |
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| Pillsbury House + Theatre Communications Manager | June 2014 – July 2015 Strategizing a comprehensive marketing and communications plan; designing print and digital marketing collateral; writing content for various audiences; press outreach; budget management; social media marketing; innovating and implementing new outreach, evaluation, and engagement methods |
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| Pillsbury United Communities Communications Coordinator | September 2013 – June 2014 Designing outreach materials for diverse audiences; strengthening Pillsbury United Community’s visual identity across programs; web site updates; social media marketing |
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| Pillsbury House + Theatre Marketing Associate | February 2011 – September 2013 Brainstorming creative approaches to marketing; rebranding Pillsbury House + Theatre; designing print and digital materials; maintaining PHT’s online presence (web site edits and social media posts); Arts on Chicago brand and web site design |
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| Student Center of Activities, St. Catherine University Graphic Artist | July 2009 – May 2010 Designing unique and eye-catching publicity for the Activities Team and school clubs; creating logos for student organizations |
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Freelance |
See client list » |
Internships |
Patient Experience Lab Intern, Business Innovation Factory (2017) Service Design Intern, Design for Financial Empowerment: Citizenship Project (2016) Innovation Design Intern, Community Resource Exchange (2016) Communications Intern, Minnesota Fringe Festival (2009) Marketing Intern, Theatre de la Jeune Lune (2008) |
Education |
Milano School of International Affairs, Management, and Urban Policy The New School, New York, New York Master of Science in Nonprofit Management with a focus in Transdisciplinary Design Post-Masters Certificate in Organizational Development GPA: 4.0, Outstanding Nonprofit Management Student Award Thesis: Beyond the Lab: Case Studies on Instilling Innovation into Nonprofit Arts Organizational Culture St. Catherine University, St. Paul, Minnesota Study Abroad: India (summer 2008) and France (summer 2007) Additional Trainings: |
Computer Skills |
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Volunteer Activities |
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Awards |
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